Legal
Privacy Policy
Last updated: March 2026
1. Who We Are
Lendscale is a trading name of Lendscale Technology Ltd, a company registered in England and Wales (company number 16022885). We operate the website lendscale.ai and provide technology solutions for real estate lenders. We are the data controller for personal data collected through this website.
Contact details:
- Email: enquiries@lendscale.ai
- Website: lendscale.ai
If you have any questions about this privacy policy or how we handle your personal data, please contact us using the details above.
2. What This Policy Covers
This privacy policy explains how we collect, use, store, and protect personal data when you visit our website or interact with us through our contact and demo request forms. It applies to visitors of lendscale.ai only — if you are a user of the Lendscale platform, separate terms and privacy notices apply.
3. What Data We Collect
We collect personal data only when you voluntarily provide it to us. We do not collect data passively through cookies or tracking technologies.
Data collected via the contact/demo request form:
- Full name
- Email address
- Company name
- Your role
- Areas of interest (e.g. Underwriting, Loan Management, Investor Suite, Broker Suite, Development Consulting)
- Message content
Data collected automatically:
We use Umami Analytics, a privacy-focused, cookieless analytics service. Umami does not collect any personally identifiable information, does not use cookies, and does not track visitors across websites or devices. The analytics data we receive is aggregate and anonymous — it tells us how many people visited a page, not who they are.
Data we do NOT collect:
- We do not use cookies for analytics or advertising
- We do not use tracking pixels or fingerprinting technologies
- We do not collect IP addresses for analytics purposes
- We do not share any data with advertising networks
4. How We Use Your Data
We use the personal data you provide through our contact form for the following purposes:
| Purpose | Data used | Legal basis |
|---|---|---|
| Responding to your enquiry or demo request | Name, email, company, role, areas of interest, message | Legitimate interest (responding to a business enquiry you initiated) |
| Sending you a confirmation email after you submit the form | Name, email | Legitimate interest (confirming receipt of your enquiry) |
| Understanding how visitors use our website (aggregate, anonymous data only) | No personal data — anonymous page view counts via Umami | Legitimate interest (improving our website) |
We do not use your data for marketing, profiling, automated decision-making, or any purpose other than those listed above. We will not add you to any mailing list or send you marketing emails unless you explicitly ask us to.
5. Who We Share Your Data With
We share personal data only with the following service providers, who process data on our behalf under appropriate data processing agreements:
| Service provider | Purpose | Data shared |
|---|---|---|
| Resend (resend.com) | Sending confirmation and notification emails when you submit the contact form | Name, email address |
| Amazon Web Services (AWS) | Hosting the website and processing form submissions | Form data in transit and at rest |
| Umami (umami.is) | Anonymous, cookieless website analytics | No personal data — aggregate page views only |
We do not sell, rent, or trade your personal data to any third party.
6. Your Rights
Under the UK GDPR, you have the following rights regarding your personal data:
- Right of access — You can request a copy of the personal data we hold about you.
- Right to rectification — You can ask us to correct inaccurate or incomplete data.
- Right to erasure — You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
- Right to restrict processing — You can ask us to suspend processing of your data in certain circumstances.
- Right to data portability — You can request your data in a structured, commonly used, machine-readable format.
- Right to object — You can object to processing based on legitimate interest.
To exercise any of these rights, please email us at enquiries@lendscale.ai. We will respond within 30 days.
7. Children's Data
Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
8. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.